REVITALISING INDONESIAN ISLAMIC BANKING PERFORMANCE: A STAKEHOLDER ANALYSIS

  • Ruspita Rani Pertiwi Islamic State University of Sunan Kalijaga, School of Business and Management, Institute Technology of Bandung, Indonesia
  • Jann Hidajat Tjakratmadja School of Business and Management, Institute Technology of Bandung, Indonesia
  • Hary Febriansyah School of Business and Management, Institute Technology of Bandung, Indonesia
Keywords: Performance, Management, Banking.

Abstract

This paper examines the views of Islamic bank stakeholders, which are used as basis for measuring and improving bank performance. Taking Indonesia as a case study, we compile information and data from both internal and external stakeholders through in-depth interviews and focus group discussions, code them using N-Vivo, and finally apply the stakeholder management framework for the data analysis. The results obtained suggest that internal stakeholders’ views of Indonesian Islamic banking performance are relatively positive. However, external stakeholders tend to have varied views of its performance. The research finds that the religious values ​​promoted by Islamic banks can increase company value, but at the same time they can also reduce interest in Islamic banking. Based on these findings, it is necessary to investigate further how to strategise the religious values for the promotion of Islamic banking.

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Published
2021-11-30
How to Cite
Pertiwi, R., Tjakratmadja, J., & Febriansyah, H. (2021). REVITALISING INDONESIAN ISLAMIC BANKING PERFORMANCE: A STAKEHOLDER ANALYSIS. Journal of Islamic Monetary Economics and Finance, 7(4), 605 - 628. https://doi.org/10.21098/jimf.v7i4.1373
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Articles